Policies

We have left the fine-print large for you.

 

Confirmation

Immediately after your booking, you will receive an e-mail with the confirmation of your trip. This e-mail serves as your e-ticket.

 

Redemption

Complete information is included on your e-ticket. You must print your e-tickets and take them along your trip. They are your proof of purchase.

Purchase of any travel services represents your acceptance of the Terms &
Conditions set out herein. Please ensure that you read carefully and understand  these Terms & Conditions prior to booking.



 

Terms & Conditions

PLEASE READ CAREFULLY

The purchase of any travel services represents your acceptance Terms & Conditions set out herein. Please ensure that you read carefully and understand these Terms & Conditions prior to booking.



Booking changes
A fee may be charged for any revision or alteration made to a reservation after the booking is confirmed. Name changes or corrections may be treated as cancellation and cancellation fees will apply. A change of tour date or tour itinerary may be treated as cancellation, and normal cancellation fees will apply.



Cancellations and Cancellation Fees
Regardless of reason, cancellations result in costly charges from our travel
and hotel providers covering penalties and fees incurred by canceling confirmed and pending bookings. Therefore, cancellation penalties and or fees will apply.
Time of cancellation will be determined when notice is received and confirmed by our office. Notice of cancellation must be made directly to Michigan Travels, LLC by e-mail or through web-mail on our Contact Us page.

 

Cancellation fees for 1 - 4 days tours

  • 15-30 days prior to departure: 10% of total purchase amount.
  • 7-14 days prior to departure: 25% of total purchase amount.
  • 4-6 days prior to departure: 50% of total purchase amount.
  • Within 3 days prior to departure: 100% of total purchase amount.
  • Day of departure or no show: 100% per person.
  • Unused features are non-refundable. No-shows forfeit entire payment.
  • A 6% handling fee will be added to the above penalties.

 

Cancellation fees for tours of 5 or more days

  • Up to 46 days prior to departure: 10% of total purchase amount.
  • 21-45 days prior to departure: 25% of total purchase amount.
  • 8-20 days prior to departure: 50% of total purchase amount.
  • 1-7 days prior to departure: 100% of total purchase amount.
  • Day of departure or no-show: 100% per person.
  • Unused features are non-refundable. No-shows forfeit entire payment.
  • A 6% handling fee will be added to the above penalties.

 

Itinerary Variations
We constantly strive to improve tour itineraries and features. If such improvements can be made, or unforeseen circumstances beyond our control make changes necessary, we reserve the right to vary itineraries and to substitute hotels. At certain peak periods duplicate departures may operate, and sometimes in reverse order, in which case hotels may vary from those stated on the itinerary pages.



Child Fares

Child fares are calculated based on a child's affect on aspects of the tour, such as transportation and guides. Therefore, toddlers that sit on the lap throughout the entire transportation, are free of charge. For older children, we are happy to forward any savings to you that are granted by hotels, third-party transportation providers, and attractions.

 

Tour Cancellation

Tours require a minimum number of participants to avoid cancellation. While Michigan Travels, LLC will make every effort to maintain scheduled operations, we reserve the right to cancel a scheduled trip. Affected customers will receive a full refund.

We reserve the right to cancel or re-schedule any tour departure in accordance with operating requirements or circumstances beyond our control. If cancellation is made any time prior to departure of the tour, Michigan Travels' only liability will be to refund the amount it has received for the booked tour. We will try to re-book the same or similar tour.

Please note that we are not liable for any cancellation penalties incurred by any other travel arrangements including air tickets purchased separately by customers.

 

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